Select Portfolio Servicing Inc., a Salt Lake City mortgage-servicing business owned by Credit Suisse Group (CS), won the auction for Thornburg's portfolio with a winning bid of about $95 million, according to Joel Sher, the failed lender's Chapter 11 trustee.
If this summary of the Better Business Bureau file on Select is accurate, the sale could be bad news for homeowners who took out loans with Thornburg, which before its bankruptcy last year had a pretty good reputation for customer service:
“Based on BBB files, this company has unsatisfactory record with the BBB due to unanswered and unresolved complaints.
"The BBB processed a total of 136 complaints about this company in the last 36 months, our standard reporting period. Of the total of 136 complaints closed in 36 months, 59 were closed in the last year.”